1. Eligibility
Returns or refunds may be considered for products that arrive damaged, incorrect products received, or other cases approved by VedanHerbs.
2. Reporting a Damaged or Incorrect Order
Please contact us as soon as possible after delivery. Keep the product, packaging and order details available. We may request clear photographs or video of the received product and packaging to review the issue.
3. Items That May Not Be Eligible
- Opened, used or consumed products.
- Requests based only on change of mind may not be accepted.
- Requests made after an unreasonable delay may not be accepted.
4. Refund Process
Once a return or refund is approved, the applicable refund will be processed through the relevant payment method. The time taken may vary depending on the bank or payment provider.
5. Order Cancellation
Cancellation may be possible before an order is processed or dispatched. Once an order has been dispatched, the applicable return/refund process will apply.
6. Contact Us
Email: support@vedanherbs.in
Phone: +91 95995 44026
E - 034, Kalka Ji, Govindpuri, New Delhi, Delhi - 110020, India